At The Pharmacist Cooperative we collect different types of information about our users for four main reasons:
- To provide personalised services unique to individual users.
- To help us to monitor and improve the services we offer.
- To sell advertising space on the site. This helps us to keep the site free for people who visit it.
- If we have permission from the user, to market services to them.
There may be other privacy policies that apply to certain services we provide. Please read these when you register or subscribe for these services on these sites.
Please follow the links below for further information.
- Our principles
- Updating your personal information
- About our advertising
1 We do our very best to protect your privacy by using security technology appropriately. This means:
- we make sure that we have appropriate security measures to protect your information; and
- we make sure that when we ask another organisation to provide a service for us, they have appropriate security measures.
2 We will respect your privacy. You should receive marketing emails only from us and, if you agree, from other organisations we have carefully chosen. We will make sure it is clear when you can make these choices, for example, we have boxes you need to tick if you want to receive marketing. However, we may email you occasionally with information or questions about your registration, your subscription account or postings, for example, with reminders, warnings or copyright requests.
3 We will collect and use individual user details only if we have your permission or we have sensible business reasons for doing so, such as collecting enough information to manage subscriptions.
4 We will be clear in our dealings with you as to what information about you we will collect and how we will use it.
5 We will use personal information only for the purposes for which it was originally collected and we will make sure we delete it securely.
6 Our site is accessible via the internet. This means that people around the world who access our website can see anything you post on the website, for example, comments about an article.
7 If we or our service providers transfer any information out of the European Economic Area (EEA), it will only be done with the relevant protection (stated under UK law) being in place.
How we use your information
What information do we collect?
We collect information on you:
- when you register or become a member of The Pharmacist Cooperative
- when you use the website
- through cookies
- if you choose to reveal information in postings, and
- when you enter sales promotions and competitions.
Certain services that we provide may involve us collecting extra information (Membership, for example), such as where you are, so the service can be provided as designed. This may also apply to certain apps that you download, or which we provide.
The minimum information we need to register you is your name, email address, username and a password. We will ask you more questions for different services, including sales promotions. Unless we say otherwise, you have to answer all the registration questions.
We may also ask some other, voluntary questions during registration for certain services (for example, professional networks) so we can gain a clearer understanding of who you are. This also allows us to personalise services for you.
To assist us in our marketing, in addition to the data that you provide to us if you register, we may also obtain data from trusted third parties to help us understand what you might be interested in. This ‘profiling’ information is produced from a variety of sources, including publicly available data (such as the electoral roll) or from sources such as surveys and polls where you have given your permission for your data to be shared. You can choose not to have such data shared with The Pharmacist Cooperative from these sources by logging into your account and changing the settings in the privacy section.
After you have registered, and with your permission, we may send you emails we think may interest you. Newsletters may be personalised based on what you have been reading on pharmacistcoop.co.uk. At any time you can decide not to receive these emails and will be able to ‘unsubscribe’.
Updating your personal information
We offer a ‘My Account’ page, where you can update your personal information at any time, and change your marketing preferences. You can get to this page from most pages on the site – simply click on the ‘My details’ link at the top of the screen when you are signed in.
Who we share data with
We will not share your personal information with others for marketing purposes unless you have given us your permission. If we have your permission, we will share your information only with other organisations we have chosen carefully.
If you are a Member and attend an event organised by an event partner, data may be shared for event administration purposes.
We can access and release personal information to keep to relevant laws and government requests, to operate our systems properly and to protect both us and our users.
Any other organisations who access your information in the course of providing services on our behalf will be governed by strict contractual restrictions to make sure that they protect your information and keep to data-protection and privacy laws which apply. We may also independently audit these service providers to make sure that they meet our standards. We may use service providers to help us run these sites (or services available on the sites), some of whom may be based outside the EEA.
Some of our webpages use plug-ins from other organisations (such as the ‘Facebook Recommend’ function). These other organisations may use information about your visit to our websites on their pages. If you browse these pages while still also logged in to your account with us, information they collect may be connected to your account on their site. For more information on how these organisations use information, please read their privacy policies.
1 For statistical purposes to track how many users we have and how often they visit our websites. We collect information listing which of our pages are most frequently visited, and by which types of users and from which countries.
2 We use other organisations to collect anonymous user information, sometimes through cookies and web beacons, (information embedded in images which allow them to analyse how the website is being used and the number of visitors).
5 We may use ‘Flash’ cookies to store your preferences for your media player (for example, volume and so on). If we don’t use them, you may not be able to watch some video content.
You can turn cookies off but if you do this, you may not be able to use all services on our websites and you might see more pop-ups and other advertising. This is because we won’t be able to limit what you see by using cookies. However, you will still be able to see our editorial content.
For more information about cookies and managing them, including how to turn them off, please visit our page on Cookies.
We use Google Analytics on our sites for anonymous reporting of site usage and for advertising on the site. If you would like to opt-out of Google Analytics monitoring your behaviour on our sites please use this link (https://tools.google.com/dlpage/gaoptout/)
About Our Advertising
We may also share anonymised behavioural data with advertising partners, including commercial organisations that fund content labelled ‘Supported by’, ‘Paid content/Paid for by’ or ‘Advertiser content/from our advertisers’. This may mean that when you are on other websites, you will be shown advertising based on your behaviour on pharmacistcoop.co.uk. We may also show you advertising on our site based on your behaviour on other sites.
Behavioural retargeting is another form of OBA that allows us and some of our advertising partners to show you ads based on your browsing patterns and interactions with a site away from our sites. For example, if you have visited the website of an online clothes shop, you may start seeing ads from that same shopping site displaying special offers or showing you the products that you were browsing. This allows companies to advertise to you if you leave their website without making a purchase.
If you want to opt out of receiving online behavioural advertising, this does not mean that you will no longer receive advertising when you are using our sites. It just means that the advertising you see will not be customised for you.
Advertising on mobile devices may require the collection and sharing of the unique device ID with companies who purchase advertising space on the mobile application.
Our sites contain links to other websites from which we may earn revenue. Our articles are never influenced by advertisers or affiliates, nor are they written for the purpose of promoting a product, except when clearly branded as a ‘sponsored by’, ‘brought to you by’ or ‘supported by’ ‘Supported by’, ‘Paid content/paid for by’ or ‘Advertiser content’/’from our advertisers’ to represent sponsored content, advertisement features and foundation funded features respectively.
Legal information and how to contact us
Under the UK Data Protection Act 1998 we have to say who the ‘data controller’ is for The Pharmacist Cooperative and services provided through our website. The data controller is the organisation responsible for protecting information and, in our case, is The Pharmacist Cooperative.
If you would like access to or a copy of the personal information we hold about you, to request a correction, or have any questions about how we may use it or to make a complaint, please contact the Data Protection Manager at the email firstname.lastname@example.org.
Complaints will be dealt with by the Data Protection Manager, and will be responded to within 30 days at the latest.
If you are not satisfied with the way your complaint was handled, you may
be able to refer your complaint to your local data protection regulator. For example, in the United Kingdom this is the Information Commissioner’s Office.